Employer FAQs

How do I Sign-in to my account at RecruitiFi?

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How do I modify my Profile and other Settings?

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How do I manage my teammates?

Learn about adding your team and about editing your team

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How do I login and act on behalf of a teammate?

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What are the Employer teammate permissions?

Learn to control permissions for your Employer teammates

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What do I do if I forgot my password?

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How do I change my password?

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How do I add a community agency to my legacy agencies?

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Can I add a flat fee to my legacy agency?

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How do I remove an agency from my Community?

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How do I invite a Legacy Agency?

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How do I manage my Legacy Agencies?

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How do I edit a Legacy Agency's fee?

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How do I delete a Legacy Agency?

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What are Pending Agencies?

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How do I invite a Soliciting Agency?

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Can I process a hire made Off-platform or prior to activating RecruitiFi?

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How do I add Agencies to a JobCast?

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What are Saved Agency Lists?

Saved Agency Lists let you save Agency Selections for future use during JobCast Creation.

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What are JobCast Templates and how do I create them?

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How do I Select Agencies to work on a JobCast?

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Can I send a remote JobCast?

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How do I create a JobCast?

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What are the Must-Haves fields on a JobCast?

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What is the “Tips for a Successful Search” section of a JobCast?

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What are the “Screening Questions” on a JobCast?

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How do I create a JobCast more efficiently?

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Can I create a JobCast with Multiple Locations?

Add multiple locations to JobCasts to allow candidates to choose where they want to be considered

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How do I edit a JobCast?

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How do I close a JobCast?

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How do I reopen a JobCast?

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What is a Locked JobCast and how do I use it?

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How do I transfer a JobCast to a teammate?

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How do I navigate the JobCasts page?

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How do I copy a JobCast?

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Can I move a candidate to a different JobCast?

Moving candidates between JobCasts. Transferring candidates.

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Can I remove agencies from a JobCast?

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How are agencies matched to JobCasts?

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What are Alerts and when do I receive them?

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What do the different JobCast states and statuses mean?

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What does it mean if my JobCast(s) “Require Attention” and what do I do?

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How do I use the Agency Chat?

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How do I use the Message Board?

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How do I make an announcement?

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Why should I make an Announcement?

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What is Global Search?

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Can I move a candidate backward?

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What do the candidate stages represent?

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Can I add candidates to my ATS?

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How do I view a candidate’s profile?

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Why can’t I view all new candidates at once?

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How do I advance a candidate?

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What information should I provide when advancing a candidate?

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How do I reject a candidate?

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What information should I provide when rejecting a candidate?

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How do I share candidates?

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How do I restore a candidate?

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How do I hire a candidate or log a hire?

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How do I process a Pre-existing Hire?

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What is “Candidate Sorting” and how do I do it?

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How do I see the details of a hire I made?

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How do I use the reporting dashboards?

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What reports can I access as a Team Administrator?

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What reports can I access as a Seat Holder?

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How do I monitor the performance of my agencies?

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How do I monitor the performance of my team?

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How do I view OFCCP Data?

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How do I view how much money my organization has saved?

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How do I view information on the hires that I have made?

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How do I identify JobCast issues and resolve them?

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How do I download my report data?

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How do I sort my report data?

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How can I customize my invoice preferences?

Save time by adding multiple cost centers and customize your invoice processing.

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How do I View Invoices and Transactions?

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How do I report a guarantee failure or request a refund?

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What information do I need to provide to report a guarantee failure?

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How do I add a Purchase Order or Department Code to my Invoices?

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How are Invoice Memos added to Invoices?

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In what currencies does RecruitiFi pay agencies?

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Where can I view My Statements?

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How are conversion rates calculated on hires that I make internationally?

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How much does RecruitiFi cost?

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How much are agencies paid?

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Do employers pay agencies directly?

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What if my position is commission-based, contract-based, or paid hourly?

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What is the Community Rate for a hire?

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Tax Guide for Employers

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Employer Taxes in UK (VAT)

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Employer Taxes in Australia (GST)

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Employer Taxes in Japan (JCT)

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Employer Taxes in USA

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A summary of the RecruitiFi Terms and Conditions

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What is an Employer Rating, how is it calculated, and how can I improve my score?

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How do you vet Community Agencies?

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How do I know that candidates are interested in my position?

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Do I sign a contract with each agency?

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Will agencies uphold my employment brand and provide a solid candidate experience?

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Where can I read your Terms?

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Do I have to provide feedback on a certain timeline?

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I have a previous relationship with an agency. How does this affect my old contract and fee?

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What are the candidate ownership rules?

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What is a Legacy Agency?

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What is a Soliciting Agency?

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What is a JobCast

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What if my Legacy Agency already has a RecruitiFi Account?

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Can I remove an agency from a JobCast?

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