Skip to main content

How Do I Correct Hours After a Timesheet Has Been Approved? (Employers)

Learn how to review and approve hours corrections on timesheets as an employer.

Written by RecruitiFi
Updated this week

If hours need to be corrected after a timesheet has already been approved, here's how to handle it as an employer.

Reviewing Disputed Timesheets

When an agency disputes a timesheet, you'll receive a notification. To review:

  1. Navigate to the Contracts section.

  2. Find the tab marked as Disputed.

  3. Review the agency's explanation and the corrected hours they've proposed.

  4. Approve the corrected hours if accurate, or reject the dispute with an explanation.

  5. Once approved, the corrected hours will be reflected in billing.

Initiating a Correction Yourself

You may initiate a dispute from your side if your organization is responsible for approving/disputing hours:

  1. Navigate to the timesheet in question.

  2. Click Dispute and provide an explanation of the correction needed.

  3. The agency will be notified and can confirm or respond.

What if the Timesheet Has Already Been Invoiced?

If the timesheet has been processed into an invoice, contact support@recruitifi.com with the worker's name, work week, and correct hours. Our team will work to ensure the proper amount is billed.

For UKG WFM Integration Clients

  • Hours corrections should generally be made in UKG first, and the updated data will sync to RecruitiFi.

  • If the contract has been closed, contact support@recruitifi.com so we can process the remaining hours.

Tags: correct hours, fix timesheet, dispute, hours wrong, missing hours, employer, timesheet correction

Did this answer your question?