If the hours entered into RecruitiFi by your staffing agency don’t look accurate, follow these steps:
Do not approve the timesheet
If something seems off—whether it’s incorrect data or a miscommunication—do not approve the timesheet.Dispute the hours
Click Dispute and provide a brief explanation. This flags the timesheet for review and prevents it from being added to an invoice until the dispute has been resolved.Resolution process
Once the timesheet is disputed, the submitting staffing firm is notified and asked to resubmit the timesheet.
Accurate timesheets help avoid payment issues and ensure everyone is aligned on the hours worked.