Agency FAQs

What are the different permissions for agencies?

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Getting your agency started with RecruitiFi

These are the common questions we get asked before agencies join the platform.

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A summary of the terms and conditions including fees, ownership, guarantees, and payment details.

An overview of the RecruitiFi terms agreed to by all parties using the website

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I have a previous relationship with an employer. How does this affect my old contract and fee?

While you have become a vendor of RecruitiFi, Employers can still designate your agency with a Custom Fee.

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What is the guarantee period?

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Is my personal and banking data secure? What about my candidate's data?

RecruitiFi uses best-in-class security protocols across every aspect of our technology.

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Are your terms negotiable?

Will RecruitiFi sign an amended agreement with my company?

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Is RecruitiFi creating a candidate database using my candidates?

Are you going to steal my candidates and submit them to other roles?

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Duplicate Questions/Answers

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Does RecruitiFi take a fee on hires?

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When will I be paid?

This article explains when Agencies will be paid.

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How many candidates can I submit to a JobCast?

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Why did my candidate not receive the Confirmation email?

All candidates are sent a confirmation email. Learn why they may not have received it and what you can do.

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Am I allowed to post a JobCast publicly to source candidates?

While posting jobs publicly to source candidates is not prohibited, you'll need to make sure you do not violate the terms and conditions.

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What do I do if I have a dispute over candidate ownership?

Candidate ownership is determined by the RecruitiFi platform and cooperation with employers.

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What are the candidate ownership rules on RecruitiFi?

Candidate ownership is 180 days for each JobCast. Read on for more nuanced situations.

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How can I get in touch with someone at RecruitiFi?

Use our chat for any questions about the platform, payments, terms, etc.

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What if my candidate has applied to the employer previously?

Candidates applying directly may not be eligible for ownership. Learn how ownership works on RecruitiFi.

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What if someone else submits my candidate to a different JobCast within the same company?

Candidate ownership is decided on a JobCast by JobCast basis.

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What if someone else submits my candidate on the same JobCast?

RecruitiFi ensures that only one recruiter will have ownership on a candidate.

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Do you support recruiters outside of the United States?

RecruitiFi supports a global audience of Recruiters. Learn how to become a part of our Community.

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When a candidate is sorted do they receive a communication or email?

On RecruitiFi, you are in charge of communicating with your candidates.

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When should I submit my candidates?

JobCasts published on RecruitiFi are live vetted openings that require candidates that fit the must-have's immediately.

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Why was my candidate rejected?

Candidates are rejected by employers when they do not align with the position.

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How often should I check in with my candidates?

Candidate relationships are the most important part of a recruiters job. RecruitiFi allows you to focus on building relationships.

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What does the Flame icon on a JobCast mean?

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Can I share a JobCast I have received with my teammate(s)?

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Can I invite my colleague to join my team on RecruitiFi?

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What happens when an agency submits a candidate?

The candidate MUST confirm their submission to be seen by the Employer, so this process is important for Agencies to understand.

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What does the Lock icon on a JobCast mean?

JobCasts will either be open for submissions or locked. A lock symbol indicates that you should stop submissions.

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Can I correct or change a candidates email address?

Email addresses are unique identifiers.

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Can I give Employers feedback on their process and performance?

We empower Recruiters to rate Employers on anything from engagement to JobCast quality.

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Can I speak directly with the Employer?

RecruitiFi provides a robust communication system for candidate and content inquires.

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Can I add my Agency's Certifications?

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How can I see JobCasts in specific locations?

Update your region preferences in your JobCast settings.

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Can I update my email address?

Your email address is how we identify you on our platform.

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How do I know if I have an update or a chat?

RecruitiFi has a notification system that will keep you updated on JobCasts and candidates in real-time.

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What are must-haves and how do I respond to them?

View a JobCast as a 'candidate order form'. Must-have's are your opportunity to explain how your candidates skillset aligns to that role.

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What are OFCCP and EEOC?

OFCCP compliance is an option for employers to affirm that recruiters are being compliant with the US Department of Labor.

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What is a JobCast?

Think about a JobCast as a candidate success profile. Clients create JobCasts when they have open positions they need to fill.

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How do I find new JobCasts?

Creating a proper profile is very important. Selecting your roles, industry, level, and regions is the first step in receiving JobCasts.

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What does my candidate's current status mean?

Your candidates current status will help you understand where they stand in a companies hiring process.

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How do I sign-up for a RecruitiFi Agency account?

Apply, sign-up, make placements.

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Why am I not getting JobCasts? What can I do about it?

Understand why you may not be receiving JobCast's. Find out why and what you can do about it.

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How do I edit the invoice number on my placements?

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What are your processing fees?

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If I join a new team will I keep my current fees and preferred relationships?

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Do I need to complete a tax form if I do not reside in the United States?

Learn about why tax forms are necessary for all agencies, regardless of taxpayer status or where they live.

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Which tax form should I complete?

As an Agency Recruiter, you will need to fill out your tax information to be paid.

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Tax Guide

The one stop shop for all of your tax questions

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Recruiter Payouts: Terms, Timing, and Setup

Learn more about how recruiting agencies are paid, and how you can get set up to receive your placement fees.

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What am I going to be paid for making a placement?

Placement fees for hires by community members are fixed on a country-by-country basis.

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When can I expect my tax forms?

All tax documents are automatically prepared and sent to Recruiters who have made placements.

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US Taxes for Agencies

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Agencies: Taxes in the EC (VAT)

Agencies do not need to charge VAT in the EC. VAT will not be included in your payments on RecruitiFi.

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Agencies: Taxes in the United Kingdom (VAT)

Agencies do not need to charge VAT in the UK. VAT will not be included in your payments on RecruitiFi.

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Agencies: Taxes in Singapore (GST)

Agencies should apply a zero-rate GST to their fees in Singapore. Therefore, GST will not be included in your payments on RecruitiFi.

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Agencies: Taxes in India (GST)

Agencies do not need to charge GST in India. GST will not be included in your payments on RecruitiFi.

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Agencies: Taxes in Japan (JCT)

Agencies do not need to charge Japanese Consumption Tax in Japan. JCT will not be included in your payments on RecruitiFi.

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Agencies: Taxes in Australia (GST)

Agencies do not need to charge GST in Australia. GST will not be included in your payments on RecruitiFi.

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How are conversion rates calculated for international hires?

For hires made with a salary not in USD, how does RecruitiFi determine the conversion rate at the time of payment?

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How do I get paid if I live in China?

The following provides details on getting paid in China.

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Where do I send the invoice?

I work with an agency that just made a placement. Who do we send the invoice to?

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Why do I have to submit my Social Security Number or an image of my ID to get paid?

Federal regulations and secure internet protocols require verification prior to processing of large payments.

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How do I change my Payout method?

From time to time, you will need to change your Payout methods. This article will show you where you can do that on the platform.

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