If your accounts payable or receivable team needs a copy of a RecruitiFi remittance advice or invoice, here is how to get one without waiting on support.
If you have platform access:
Clients: Invoices and their timesheet detail live in the Finance section of your account, organized by period. Statements can be downloaded per period.
Suppliers: Payout details and earning records live on your Earnings and payout pages, and each payout row opens its full detail.
If you do not have platform access:
Request through chat: Use the chat on this Help Center. Include the payment date, the exact amount, your company name, and the email address the copy should go to. That is everything the team needs to locate and send the document.
Ask a colleague with access: Anyone at your company with a platform login can download the document directly, which is usually the fastest path.