If the hours pulled into RecruitiFi don’t look accurate, here’s what to do:
Do not approve the timesheet
If hours seem off—whether due to missing clock-ins or incorrect data entered in WFM—do not approve the timesheet.Dispute the hours
Use the Dispute option and provide a brief reason. This flags the issue for review.
Resolution process
RecruitiFi will coordinate with both you and your client to ensure the correct hours are reflected before any invoicing occurs.
This helps maintain accurate billing and prevents payment issues down the line.