RecruitiFi is built to be used without a mouse, with a screen reader, and at high zoom levels. This article describes what the platform supports today, where it falls short, and how to report a problem.
The RecruitiFi Web Application is tested against WCAG 2.2 Level AA and the Revised Section 508 standards. An independent third party, Accessible.org, evaluated it and issued Accessibility Conformance Reports in both editions on October 24, 2026. Both reports are available on the RecruitiFi Trust Center (opens in new tab).
This article covers the RecruitiFi Web Application as used by clients.
Using RecruitiFi with a keyboard
Apart from the third-party chat window described under Known limitations, every part of the platform can be reached and operated with a keyboard alone. You will not get stuck in any component: focus can always be moved back out with Tab or Shift+Tab.
These keys work throughout the platform:
Tab: move to the next control
Shift+Tab: move to the previous control
Enter: activate a link or button, or open the focused item
Space: toggle a checkbox, press a button, or open a dropdown
Arrow keys: move within a dropdown, menu, or set of options
Esc: close an open menu, dialog, or panel
The focused control is always outlined so you can see where you are. RecruitiFi doesn't use single-character shortcuts, so typing in a field never accidentally triggers a command.
Pages are marked up with landmark regions, letting screen reader users move straight to the main content, navigation, or search instead of moving through the header each time.
Sortable table columns, such as Title on the requisitions list, can be focused and activated from the keyboard. Each press cycles the column through unsorted, ascending, and descending, and the current sort state is announced.
In text fields that support formatting, such as announcements and messages, the standard shortcuts work: Cmd+B or Ctrl+B for bold, Cmd+I or Ctrl+I for italic, and Cmd+Z or Ctrl+Z to undo. Each formatting control reports whether it is currently on or off.
Using RecruitiFi with a screen reader
We test the platform with these combinations:
NVDA with Chrome on Windows 11
JAWS with Chrome on Windows 11
VoiceOver with Safari on iOS
Each page has a unique title describing what it is, so you can tell pages apart when moving between tabs. Buttons, links, form fields, and checkboxes have names that match their visible labels, so voice control users can activate a control by saying what they see.
Form fields have labels and instructions. When something goes wrong, the error is described in text and tells you which field needs attention and what to correct.
Status messages are announced without moving your focus. Saving a requisition, applying a filter, or toggling a formatting control will be read out while you stay where you are.
Charts in the Stats views appear as images with a title and description, and each is accompanied by a data table with the same values. If a chart is not useful to you, read the table instead.
Zoom, text size, and contrast
Use Cmd+Plus or Ctrl+Plus to zoom in, Cmd+Minus or Ctrl+Minus to zoom out, and Cmd+0 or Ctrl+0 to reset.
You can enlarge text to 200% with no loss of content or function. The layout reflows up to 400% zoom, so columns stack instead of forcing you to scroll sideways to read a line. Data tables are the exception: they keep their columns side by side and may scroll horizontally.
If you apply your own text spacing through a browser extension or stylesheet, including line height, paragraph spacing, letter spacing, and word spacing, the platform stays readable, and nothing is cut off or overlapped.
Text meets a contrast ratio of at least 4.5:1 against its background, and interface elements such as borders and input outlines meet at least 3:1. Color is not the only way information is conveyed: statuses and alerts carry text or an icon as well.
The platform works in both portrait and landscape and does not lock you into one orientation.
Known limitations
The live chat window in the bottom corner of the platform is provided by Intercom, a third party. We cannot change how it is built, and two issues remain open there:
When the chat window is open, keyboard focus can move out of it into the page behind. If that happens, press Esc to close the chat, or keep pressing Tab until focus returns to the chat window.
In the emoji picker, the symbols in the Smileys & Emotion category are not grouped with their heading, so a screen reader announces them without saying which category they belong to.
If the chat window gets in your way, email us at accessibility@recruitifi.com (opens in new tab) instead. We have raised these issues with Intercom.
This Help Center
This Help Center is also hosted by Intercom, and three issues remain open on its pages:
When a search finds no articles, the "no results" message is shown on screen but not announced by screen readers.
When you close a dialog, keyboard focus does not return to the control that opened it.
When you use "Copy for LLM," the result is not announced by screen readers.
What was tested, and how to reach us
Accessible.org evaluated the RecruitiFi Web Application against WCAG 2.2 Level AA and the Revised Section 508 standards, using screen readers, keyboard-only navigation, code inspection, visual inspection, browser zoom at 200% and 400%, a color contrast analyzer, and an automated scan.
The evaluation covered the permanent placement workflows used by clients: sign-in, requisitions, placements, staffing vendor and team member records, finance, notifications, and account settings. It did not cover the Staff Augmentation module (apart from its notifications), the interface used by staffing partners, or candidate-facing pages. It did include this accessibility article in the Help Center.
In the WCAG 2.2 report, every Level A and AA criterion is rated as supported or not applicable, except five that are rated partially supported: four because of the chat window issues and one because of the Help Center issues, both listed under Known limitations. The Section 508 report reflects the same issues. No criterion in either report is rated "does not support."
Both conformance reports are available on the RecruitiFi Trust Center (opens in new tab):
Accessibility Conformance Report, WCAG 2.2 AA Edition
Accessibility Conformance Report, Revised Section 508 Edition
If you hit an accessibility barrier anywhere in the platform, email us at accessibility@recruitifi.com (opens in new tab) and tell us what you were trying to do, the page you were on, and the assistive technology and browser you were using. We will confirm receipt within two business days and tell you what we can do and when.
